Plan Management– Sunrise NDIS Care considers NDIS as one of the most important reforms in the health care system that can create significant changes in the lives of people with permanent disabilities. Participants have the freedom of choice to have their plans managed in one of the following ways:
- NDIA managed
- Self-managed
- An NDIS approved service to manage their funding and provide plan management. Choosing a culturally competent NDIS registered plan management service (such as Sunrise) to manage participant plan and monitor the funding on participant’s behalf assist participants to avoid the stress of organising the financial and administrative aspects of their NDIS Plan.
Sunrise plan managers are responsible for:
- Finding providers who will best meet your needs.
- Developing service agreements and taking care of service bookings.
- Paying providers so you do not have to deal with finances.
- Dealing with complaints.
- Providing you a monthly report.
Support Co-ordination-Sunrise’s culturally competent, multilingual support coordinators are committed to empowering participants to have absolute control in decision making, skill-building, and managing their life. Through collaboration, support coordinators link participants with service providers.
Our Support Coordination Team provides a wide range of services to the participants, their families and carers, including:
- Supporting participants to understand and implement the funded supports in their plan.
- Linking participants to the community, mainstream and other government and non-government services.
- Negotiating service costs with providers and budget participant plan accordingly.
- Ensuring service agreements and service bookings are completed in line with the participants’ goals.
Monitoring participant progress and assisting them in preparation for plan reviews
Sunrise NDIS Care provides coordination of supports and specialist support coordination:
- Coordination of Supports is provided for participants with higher needs. This may include resolving points of crisis and developing resilience in the participants’ network.
- Specialist Support Coordination is a time-limited support coordination. The specialist framework is necessitated by high risks in a participant’s situation to address barriers and reduce complexity in the environment, and assisting with connections to supports, building capacity and enhancing resilience.
